Privacy Policy
Information Collection and Use
Travels on Horseback Ltd is the owner of the information collected on this site. We will not sell or rent this information to others.
Personal Information
We request personal information from you on our forms on this website and possibly via email. This information is used to fulfil your enquiries, make reservations and for billing purposes only.
Cookies
A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie in no way links you to any personally identifiable information while on our site.
Links
This web site may contain links to other sites. Please be aware that we are not responsible for the privacy policies of other sites. Should you leave our site through an external link, we encourage you to be aware, and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies only to information collected by this web site.
Emailing and promotional emails
If you make an enquiry or a booking via the ‘Reserve’ section of our website, you will automatically be opted in to the database. By opting in to the database you are agreeing to receive information such as news and special offer alerts.
Alternatively you can opt in to our database via the ‘Travel With Us’ function on the ‘Make Contact’ section of our web site, where we ask for contact information such as your name and email address so that we can contact you with news and special offer alerts.
Opt out
If you do not wish to continue to receive newsletters keeping you updated on special events and offers, you can either:
• use the “Unsubscribe” facility on any promotional email
• email us to let us know you would like to unsubscribe or opt out
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our web site so you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you by email. You will have a choice as to whether or not we can use your information in this manner.
Complaints
In you think that Travels on Horseback Ltd has not complied with the terms of this privacy policy, or are otherwise concerned with our treatment of personal information, please contact us at Travels on Horseback, 47 Farringdon, North Petherton, Bridgwater, TA6 6PF, Somerset. Complaints or requests for information shall be the object of an investigation or response within 30 business days. If the complaint is justified, Travels on Horseback Ltd will take the appropriate measures to address the complaint, including access to the requested information, by proceeding with rectification or, as the case may be, by amending our policy and practices.